Legal
Terms
What a page is, what it isn't, what you may put in it, and what we owe each other. Written to be read once, in one sitting.
The short version.
- Your page answers in your name, written by an AI from things you wrote down. What it says is your view. It is never advice, never an official statement of anyone, and it can be wrong.
- Nothing about money, health or the law as advice. Nothing sexual or adult. Nothing about other people that isn't yours to share. We check at the door, and we remove what gets past it.
- You are 18 or older, and your page is about you. A company's page is made by people who work there and have proved the domain.
- Who can ask, and how much they get, is yours to set. We keep everything else out, and we log every answer for you.
- What you put in stays yours. Delete your account and it goes.
1. Who can use this
You must be 18 or older. One account per person, and one store of what you know behind it. A page you make is about you: your work, your views, your experience. You may not make a page for or about someone else, or pretend to be them. A company's page is made by an administrator of that company who has proved its domain, speaks for it with the company's authority, and is responsible for it under these terms as if it were their own.
When you connect an AI assistant to your account, whatever it does through that connection is done by you. You can end any connection at any time from your console.
2. What a page is, and what it is not
A page answers questions from a store of things you wrote down: beliefs, lessons, opinions, how-tos, positions, and the chapters of your profile. An answer is written by an AI model from those things, and only those things, at the level you allowed for the person asking. Every answer says it is written by an AI, and shows which of your words it drew on.
An answer is your view, not advice. Nothing a page says is professional advice of any kind. It is not financial, investment, tax, legal, medical, psychological or safety advice, and it is not to be relied on as any of these. A person who reads an answer decides for themselves and, where it matters, asks a professional who knows their situation.
An answer is not an official statement. What your page says is yours, in your personal capacity. It is not a statement of any employer, client, or organisation you belong to, and it is not a statement of Humble & Kind. A company's page speaks for that company only to the extent the company's administrators put words into it.
An answer can be wrong. The model can misread your words, join two of them badly, or leave out one that mattered. A page does not book, promise, agree, accept, quote a price, or commit to anything on your behalf, and nothing it says is an offer or a contract. If a page ever gains the ability to act, it will be limited to things you wrote down in advance, word for word.
An answer is not a basis for a decision about someone. Do not use a page's answers as the basis for deciding whether to hire, promote, lend to, insure, house or otherwise treat a person, and do not feed them into a system that does. A page is one person's own words on their own terms; it is not an assessment of them.
3. What you may not put in
Whether by hand, through an import, through the interview, through an assistant you connected, or as a reply in a space, you may not store:
- Advice to a reader about their money, their body or their legal position. A recommendation to buy, sell, hold, invest, borrow or file; a diagnosis, a treatment, a dose, or whether to seek care; what the law requires of someone or what they should do in a dispute. Your own stance about your own work is fine. What a stranger should do with their savings or their symptoms is not.
- Sexual or adult content, in words or in pictures, including on your face, your banner, a company's logo or a space's banner.
- Things about other people that aren't yours to share: their personal information, their health, their compensation, what they told you in confidence, or anything under a non-disclosure agreement.
- Anything unlawful or hurtful: harassment, threats, hate directed at a person or group, defamation, incitement, or content that sexualises minors.
- What isn't yours: another person's writing or pictures presented as your own, trademarks you have no right to, or an identity that isn't yours.
- Anything aimed at the system itself: text written to manipulate the model, scrape other pages, probe past an audience you were given, or interfere with the service.
We check words and pictures with an automated screen when they arrive, before anything is stored. The screen can be wrong in both directions: it may refuse something harmless, and it may miss something it should have caught. A refusal is not an accusation, and a thing getting past the screen does not make it allowed.
4. You are the author
Every thing your page knows is something you, or an assistant acting as you, confirmed into your own store. You are responsible for it: for its accuracy, for your right to share it, and for what your audiences allow. The AI writes the sentence; the words it draws on are yours. If something in an answer is wrong because something you stored is wrong, fix the thing you stored.
You set who can ask. An audience open to anyone on the web means anyone on the web, including people and companies you would not have chosen. Nothing outside what you allowed to that audience can reach them, and you can narrow or close any audience at any time; the next question is answered under the new setting.
5. If you are the one asking
What you get is one person's view, in their own words, arranged by an AI. Read it as that. Do not rely on it to make a decision about money, health, law or safety, and do not use it to make a decision about the person or about anyone else. Asking needs an account; your question and the answer are logged for the page's owner, with your name when you asked signed in. Do not ask on behalf of an automated process except through the assistant address a page publishes, and respect the limits a page sets on how often you may ask.
6. Spaces and companies
A space is a room where a question is put to several pages and to its members. A reply you write there is stored in your own store and released to the room by the room's own settings; you may take it back, and a moderator may remove it from the room without touching your store. House rules set by a space's administrators apply on top of these terms. A company's administrators are responsible for the company's page, its spaces, its domain claims and the people they add.
7. What we may do
We may refuse to store something, remove something already stored, hide an answer, pause a page, close a space, or close an account that breaks these terms, and we will say why. We may do so without notice where waiting would harm someone. We do not read what you know except to handle a report, fix a problem you asked us to look at, or comply with the law, and we will tell you when we do.
8. What stays yours
Everything you put in belongs to you. You give us only the permission we need to store it, run it through the screen, and answer questions through the audiences you set, including sending what an audience allows to the model that writes the sentence. Nothing you store is used to train any model. Delete your account and your store, your pages, your audiences, your invites, your log, your pictures and your replies go; your name leaves other people's logs and rooms, which otherwise stay.
9. What we owe you
To keep the boundary: nothing outside what an audience allows enters an answer to that audience, every answer is logged for you, revoking an invite or a connection works within a minute, and setting a page to draft stops every audience at once. If we break any of that, we tell you in writing, with what happened and what we did about it.
10. Disclaimers and limits
The service is provided as it is and as it is available, without any warranty we can lawfully exclude: not of accuracy, of fitness for a purpose, or of uninterrupted operation. We are not liable for what a page said within what you allowed it to say, for what an asker did with an answer, for a model being wrong, for the screen being wrong, or for anything you chose to store or to allow. To the fullest extent the law permits, our total liability to you for anything arising out of the service is limited to the greater of what you paid us in the twelve months before the claim and one hundred Canadian dollars, and we are not liable for indirect, consequential or punitive loss. Where the law sets a floor on any of this, the floor applies.
You agree to cover us for claims by others that arise from what you stored, what your audiences allowed, or your breach of these terms, including reasonable legal costs.
11. Reports
To report something a page says or shows, or something in a space, write to hello@humblekind.co with the address of the page or room and what is wrong. If you believe your copyright or your personal information is being used on a page without your right, say so and we will act on it. We answer every report.
12. Changes, ending, and where this is governed
We may change these terms. When a change matters, you will be asked to agree to it before going on, and you will hear about it by email first when we have a confirmed address for you. You may leave at any time by deleting your account. We may close an account that breaks these terms, and we will say why.
These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, and any dispute is heard by the courts there, except where the law of the place you live gives you a right you cannot waive.
Also worth reading: the privacy policy.